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Miami Stainless | Balustrade, Shade, Marine, Structure Hardware
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Delivery Information

Dispatch

All orders placed before 2:00pm (AEST) that do not require fabrication are dispatched on the same business day. Fabricating posts and wires can take up to 5 business days during the peak summer season, we recommend you contact us for an accurate dispatch estimate.
 

Destination
 

Approximate Delivery Time*
 

Queensland

1 2 full working days

New South Wales

1 2 full working days

Australian Capital Territory

1 2 full working days

Victoria

2 3 full working days

South Australia

2 3 full working days

Tasmania

5 6 full working days

Northern Territory

6 7 full working days

Western Australia

6 7 full working days


*Miami Stainless cannot guarantee freight delivery times



Direct Freight Express Australia
This service is offered to all customers, except P.O Boxes, as a delivery option. We have a flat rate cost of $12.00 +gst to give our customers a low-cost service for large items/orders. Estimated delivery times range from 1-7 business days (Monday to Friday, excluding public holidays), note that some remote areas may take longer.



StarTrack Road Express Australia

This service is used to ship full rolls of wire 6mm and bigger for a flat rate cost of $12.00 +gst. We also use StarTrack Road Express for orders going to the Northern Terrirtory. Estimated delivery times range from 1-7 business days (Monday to Friday, excluding public holidays), note that some remote areas may take longer.



FastWay Australia

This is a cost effective option for our local customers from Ballina to the Sunshine Coast for packages up to 25kg. Estimated delivery times range from 1-2 business days (Monday to Friday, excluding public holidays).



AusPost Express Post Australia

This shipping option will appear if you have checked the box indicating your delivery address is a P.O Box or you live in the Northern Territory. This is the express option available to the Northern Territory as it is much more cost effective than similar air freight services. Satchels are available up to 5kg, if you require multiple satchels or require delivery for a package to a P.O Box larger than 5kg please contact us. Estimated delivery times range from 1-5 business days (Monday to Friday, excluding public holidays), note that some remote areas may take longer.



StarTrack Air Express Australia

This is an express service for Australia-wide customers, excluding the Northern Territory. Satches are available up to 5kg, if you require multiple satchels please contact us. Estimated delivery times range from 1-5 business days (Monday to Friday, excluding public holidays), note that some remote areas may take longer.


International Shipping

Miami Stainless can ship to virtually any address in the world. Simply place your order and request an International Shipping Quote on checkout. Within 24 hours you will receive an email asking you to accept your shipping quote and continue payment. All packages under 25kg are shipped using Australia Post with a tracking number. If you would like a quote on an express option, simply tick the Express box during your International Shipping request. 

All packages over 25kg cannot be shipped with Australia Post and must be sent using an Express Courier. Miami Stainless uses DHL for large international shipments that is usually a 2-3 day delivery service to almost anywhere in the world.



Freight Insurance

Shipping does not include insurance.  If you are purchasing stainless steel fittings and hardware we recommend you purchase insurance to cover any damage or misplacement during transit. Miami Stainless can supply a competitive quote upon request.

 

Miami Stainless does not control the services of the courier companies and hence is not responsible for loss or damage to any goods caused during shipping. It is the responsibility of the recipient to purchase freight insurance for peace of mind and confidence. Freight insurance covers the total value of the goods purchased. To make a claim under freight insurance, all claimed items need individual photos and descriptions and must be made within 24hrs of receiving the package.

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